• Internet Access

To keep the University network safe and reliable, Suffolk utilizes an automated system that scans your computer to verify that you have current updates, anti-virus software and current anti-virus definition files. If the computer is not compliant, access to the network will denied until it is brought up-to-date.

Prepare your computer


If you have a Windows computer, make sure that:

  1. All of the latest Windows updates are installed
  2. Windows Automatic Updates is turned on
  3. A valid (non-expired) copy of anti-virus software is installed
  4. The latest ant-virus definition files are installed  

If you have a Macintosh or Linux computer, please make sure that:

  1. A valid (non-expired) version of anti-virus software is installed (Suffolk does not currently require anti-virus software for these operating systems, but may in the future)
  2. The latest anti-virus definition files are installed

Anti-Virus software from the following vendors meets Suffolk University's requirements:

  • Avast
  • AVG Technologies
  • Computer Associates International, Inc.
  • Kaspersky Labs
  • McAfee, Inc.
  • Microsoft Corp.
  • Sophos Plc.
  • Symantec Corp.
  • Trend Micro, Inc.
  • Zone Labs LLC

If you do not have ant-virus software installed, you can download a copy of Symantec Endpoint Protection, which the University offers free of charge while you are a Suffolk student. 

To verify the status of your Windows operating system and to download Symantec ant-virus software prior to arriving at Suffolk, log into the MySuffolk portal at http://my.suffolk.edu and click on the Resources tab, the on the Technology sub-tab. From the menu on the left, select Symantec Anti-Virus and follow the instructions for your operating system.

For detailed instructions on connecting to Suffolk's wireless network, please see our Wireless Setup Instructions.


Please be aware of the following restrictions:

  • If you are connecting a gaming or Apple TV device, it must be connected with an Ethernet cable
  • Connecting these devices on the wireless network is not allowed
  • Wireless printers are not allowed in the residence halls


If you have any questions prior to arriving at Suffolk, please contact the Help Desk at 617-557-2000.
If you need further assistance connecting to the Internet from your residence hall, please contact Residential Computing Services at 617-305-2507.