• The Suffolk University Spam Quarantine notifications are generated at 6am, 9am, 12pm, and 3pm daily.
  • At times, you may not receive any spam notifications. 
  • The system will not send a notification if no spam messages have been received since the previous notification. You may receive a notification email one or more times a day.
  • You may also receive multiple notifications. If you have or use more than one email address, you may receive notifications for each of these email addresses.
  • You can keep old notification emails, and use them to manage spam messages. Any notification can be used to manage messages, or to navigate to the spam quarantine web interface, by clicking on the Your Email Quarantine or the View All Quarantined Messages link.
  • You do not need to delete spam. The system will automatically delete older messages, typically those older than 14 days.
  • You will not receive notification of messages that have been listed in a prior notification.
  • If a spam message is delivered to a mailing list address, the notification will be delivered to all the email addresses on that mailing list, and any user with the notification can release or delete the message. Once a message has been deleted, you cannot release it.