To reach a person or department using Voice Recognition:

• Dial into the Voice Recognition System
  • Internally, dial 8200
  • Externally, dial 617-573-8200 (You can also dial 617-573-8000 after business hours)
• When prompted, simply say the name of the person or department you would like to reach.

Voice Recognition Hints and Tips:

• Speak normally, at a regular pace. Exaggerating your pronunciation may hinder voice recognition.
• When asking for a person, dial the Voice Recognition Access Number and say the first name followed by the last name.
• You don’t need to wait until the end of the system prompt: you can interrupt the system at any time to make a request.
• You will get better results using the handset rather than speakerphone.
• Avoid talking to other people or with food in your mouth while addressing the system.
• Make sure there is no interfering noise, such as radio in the background.

We encourage you to report any mispronunciations, or if the system does not recognize a name or department.

For assistance, contact the Telecommunications Office at telecom@suffolk.edu