Your Suffolk University email account belongs to the University for the purpose of performing official University business. 

If you leave the University’s employment, you will no longer be able to use your Suffolk account. Your access to the account will be revoked the day of your official departure.

Once you leave, control will revert to your immediate supervisor and to any individual assigned to take over your former responsibilities. 

If you used the account as a personal address during your tenure, it is your responsibility to notify all personal contacts of your address change. 

Information Technology Services can, with your manager’s approval, provide an auto-reply message for 2 weeks which will notify senders of your change of address.  You will need to provide the Help Desk with the forwarding address before you leave Suffolk permanently.


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Additional Assistance

Please contact the 
Help Desk.
Email us at
or call 617-557-2000
(2000 on campus)

For information about Walk-in Support, click here.