You can change your password on your University PC while on campus, or you can change it on the Web using Outlook Web App.

Before you change your password, please review the procedures regarding Suffolk University Password Security.

  1. Go to Umail at and log in.
  2. In the upper right-hand corner of the Outlook Web App window, select Options.
  3. In the left-hand navigation, select Change Password.
  4. Enter your current (old) password.
  5. Enter your new password, then repeat it in the Confirm Password box.
  6. In the upper left, select Save. Your new password will be effective immediately.



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Additional Assistance

Please contact the 
Help Desk.
Email us at
or call 617-557-2000
(2000 on campus)

For information about Walk-in Support, click here.