• Suffolk University Email Spam Quarantine

Most of the junk mail, or spam, that comes to the University from outside is filtered by the Suffolk University Spam Quarantine. A significant portion of this spam contains viruses or other malware, and some of it can cause significant damage to data on your computer or spread via email to other users.

This quarantine process prevents damage by stopping these emails before they can get to your inbox. It also catches phishing attempts, which constitute much of the spam encountered by Suffolk University students, faculty and staff.

Reviewing Possible Spam

Rather than posting spam to a Junk Mail folder, the system generates a Spam Quarantine Notice--an email digest of messages have been identified as possilbe spam. These notices are generated at 6am, 9am, 12pm, and 3pm daily. You will only receive a notice if spam has been identified for your email account.

The Quarantine system holds these possible spam messages for 14 days, and then it deletes them automatically. Once a message has been deleted, it cannot be retrieved.

Still, some junk mail will escape detection and appear in your email inbox.

The safest way to treat spam that escapes even the most sophisticated forms of protection is to not even open it. When you see a message that is clearly spam, just drag and drop the email from your inbox to the Junk Email folder.
You can protect yourself, your colleagues, and the University by becoming familiar with the Suffolk University Spam Quarantine.