• Change Management That Works Workshop

Presented by Center for Innovation and Change Leadership


Wed., Dec. 17, 2008, 5:30pm to 9:00pm (first 30 minutes networking) 
Suffolk University Sargent Hall Function Room, 120 Tremont Street, Boston

For more information contact: cdumas@suffolk.edu 617.573.8753

How often have you been involved with a change effort that began with acclaim, resolve and excitement, only to see it weaken, lose support, and fade away?  Join us to learn how to make change efforts “stickable”. Learn how to help organizations adopt and sustain new programs and practices. 

Each year organizations undertake numerous improvement initiatives.  While there may be initial support, the good new ideas often disappear within a few months and fail to generate the desired return on the initial investment of time and resources.  Traditional change management focuses on overcoming the initial resistance to a new approach but may not build the capability and commitment to maintain new and improved practices consistently over time.

Those attending will learn principles for leading change in organization that is successful. They will test two tools for making change efforts “stick”.  The application of these principles and tools will be then be applied via small group discussion on case studies, using current and/or past situations that participants may choose to have considered.

Leading the program will be Rick Lent, Principal of Brownfield & Lent, which helps organizations and groups to align efforts to create better results, share ideas more effectively to build desired futures, and lead effective and lasting changes through rapid cycles of learning, action, and reflection. He has led successful initiatives to improve performance in retail, manufacturing, research and development, and professional service organizations of all sizes. Some of his work has focused on individual teams or departments; other efforts have involved hundreds of people across multiple functions, locations, and countries. Among his clients are Archstone-Smith, Cabot Corporation, FMC, GlaxoSmithKline (UK/US), Halifax plc (UK), Johnson and Johnson, National Starch, PriceWaterhouseCoopers, and Ropes & Gray. With co-authors Jim Van Patten and Tom Phair, he recently described one of his change efforts in “Creating a World Class Manufacturer in Record Time” in Barbara Benedict Butler and Billie Allen’s The Handbook of Large Group Methods. His work in organizational change for the Halifax won international recognition as the recipient of the Learning Organization Award from UNISYS and Management Today.

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